At Dr. Dhafer Al-Ani, I value the time and trust of every visitor and client. This Refund & Cancellation Policy explains how requests for cancellations and refunds are handled regarding any personal or freelance services offered through drdhaferal-ani.site.
1. Service Cancellation
- You may request to cancel a service before work begins with no charge.
- Once the work or consultation has started, cancellation may be subject to a partial fee depending on the amount of work already completed.
- All cancellation requests must be made in writing via email.
2. Refund Policy
- Payments made for completed or ongoing services are generally non-refundable.
- If I am unable to deliver a service due to unforeseen circumstances or personal error, a partial refund or service credit may be offered.
- Refund requests must be submitted within 7 days of the issue.
3. Late or Missing Refunds
- Approved refunds will be issued to the same payment method used during the transaction.
- Processing time may vary depending on your bank or payment provider.
- If you haven’t received your refund after approval, please contact your bank first before reaching out again.
4. Contact for Refunds & Cancellations
For any questions, refund requests, or cancellation inquiries, please contact:
📧 info@drdhaferal-ani.site